Our products are warrantied to be free of manufacturing defects. If any Kenetrek product fails due to defective materials or poor workmanship within 12 months from the date of purchase and before the soles are worn 75%, they will be repaired or replaced by Kenetrek. Damages caused by improper care, alterations, accidents, or natural wear and tear are not covered. Send your defective or damaged products to Kenetrek for evaluation. If Kenetrek deems your product defective, we will repair or replace it at our expense.
Please clean and repackage your return carefully. Fill out this warranty evaluation form and include it with your product. Choose the shipper of your choice and return to the address above. Insure the package and keep the receipt until your order has been processed. Sorry, but we can not accept COD returns. We will process your evaluation and notify you with options as soon as possible.