Returns

If you have a return or exchange that was not ordered at Kenetrek.com, please contact the retail store or website where you made the purchase.

 

Returns for orders placed directly with Kenetrek or on the Kenetrek Website:


How do I exchange my order?
If you need a different size or style please place a new order on the website or call 855-585-3040.  Then ship the return of your original purchase for a refund.

How do I return my order for a refund?
If for any reason you are unsatisfied, Kenetrek will accept your return in its original condition within 90 days of purchase for a refund of the purchased items.  Refunds are processed withing 7-10 business days. To send your return with a UPS pre-printed label please follow instructions below.  (Available only in lower 48 states)  If you prefer to ship your return with another carrier, click here for return form and shipping address.

Alaska, Hawaii and International Returns:
Return shipping labels are only available within the lower 48 states.  Please send your return to Kenetrek with the carrier of your choice. Click here for return form and shipping address.

Pre-Printed UPS Return Labels:
A $12 fee will be deducted from your refund for return shipping. Follow instructions below to start your Return.

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Click to find a local UPS Store®