Returns

How do I exchange my order?
If you need a different size or style please place a new order on the website or call 855-585-3040.  Then return your original purchase for a refund using the instructions below.

How do I return my order for a refund?
If for any reason you are unsatisfied, Kenetrek will accept your return in its original condition within 90 days of purchase for a refund of the purchased items.  Refunds are processed withing 7-10 business days. To send your return with a UPS pre-printed label please follow instructions below.  (Available only in lower 48 states)  If you prefer to ship your return with another carrier, click here for return form and shipping address.

International Returns:
Return labels are only available within the United States.  Please contact our customer service team for assistance for returns outside of the US.

Pre-Printed UPS Return label: (Available only in lower 48 states)
A $12 fee will be deducted from your refund for return shipping. Follow instructions below to start your Return.