Kenetrek Customer Service
Our Customer Service team is here to assist you with any questions or issues you may have. When you call our line, you'll talk to a real person here at our Bozeman HQ. All of our Customer Service team is very knowledgeable on Kenetrek and other products we offer, as well as many different hunting scenarios and the best usage for our products.
KENETREK CUSTOMER SERVICE
Available Monday - Friday | 9:00AM-5:00PM MST
Use these forms below to help with Customer Service requests or to begin a process such as Warranty Evaluation. For assistance with these forms, or for more questions, please contact Kenetrek Customer Service at (855) 585-3040.
Our products are warrantied to be free of manufacturing defects. If any Kenetrek product fails due to defective materials or poor workmanship within 12 months from the date of purchase and before the soles are worn 75%, they will be repaired or replaced by Kenetrek. Damages caused by improper care, alterations, accidents, or natural wear and tear are not covered. Send your defective or damaged products to Kenetrek for evaluation. If Kenetrek deems your product defective, we will repair or replace it at our expense.
To Return a Product for Warranty Evaluation:
Please clean and repackage your return carefully. Fill out this warranty evaluation form and include it with your product. Choose the shipper of your choice and return to the address above. Insure the package and keep the receipt until your order has been processed. Sorry, but we can not accept COD returns. We will process your evaluation and notify you with options as soon as possible.